Product Manager - Aquatics Director FT (Certified WSI, Lifeguard, and CPO/AFO)
Small Fish Big Fish Swim School
Full-time
On-site
Jensen Beach, Florida, United States
$47,500 - $62,000 USD yearly
Benefits:
- 401(k) matching
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Tuition assistance
Position Overview: The Aquatics Director oversees and manages the aquatic programs and operations of Small Fish Big Fish, a private swim school. This role involves coordinating and developing a comprehensive aquatic program, analyzing and creating budget and enrollment projections, ensuring the safety and well-being of participants, continuous managing and training of team members, and maintaining a high level of client/customer satisfaction.
The Aquatic Director plays a crucial role in promoting water safety, providing quality instruction, and creating a positive and enjoyable environment for swimmers of all ages.
Perks/Benefits
- Flexible Schedule
- PTO
- Training
- Fun team atmosphere
- Competitive pay
- Supplemental Insurance
- Employee Assistance Program
- Employee discounts/swim lessons
- 401k matching
Qualifications
- Bachelor's degree in a related field (e.g., Sports Science, Recreation Management) or equivalent experience (preferred)
- Current Lifeguard Instructor, WSI, and CPO/AFO certification. (required)
- Proven experience in aquatic program management, preferably in a swim school or similar educational setting.
- Strong knowledge of swimming techniques, water safety, and teaching methodologies.
- Excellent leadership and interpersonal skills to effectively manage staff and interact with participants of all ages.
- Exceptional organizational, problem-solving, and decision-making abilities.
- Ability to work flexible hours, including evenings and weekends, to accommodate swim school activities and events.
- Proficiency in using relevant software applications for scheduling, record-keeping, and communication.
Program Development and Management
- Develop and implement a diverse range of aquatic programs, including swimming lessons, water fitness classes, lifeguard training, and special events.
- Create curriculum, lesson plans, and instructional materials that align with industry standards and meet the needs of various age groups and skill levels.
- Monitor program effectiveness, assess participant feedback, and make necessary adjustments to improve program quality.
- Stay updated on industry trends and advancements to incorporate innovative techniques and approaches into the swim school's offerings.
Staff Management and Training
- Recruit, hire, train, and supervise a team of qualified aquatic leaders, aquatic educators, and support staff.
- Conduct regular staff meetings, provide ongoing training and professional development opportunities, and ensure staff compliance with safety protocols and teaching standards.
- Foster a positive and inclusive work environment that promotes teamwork, communication, and mutual respect among staff members.
- Perform regular performance evaluations, provide constructive feedback, and address any performance or behavior concerns.
Safety and Risk Management:
- Establish and enforce comprehensive safety protocols, emergency response procedures, and facility rules to ensure a safe and secure aquatic environment.
- Conduct regular inspections of the pool area, equipment, and facilities to identify and address any potential hazards or maintenance issues.
- Ensure all staff members are trained in water rescue techniques, CPR, and first aid, and maintain up-to-date certifications.
- Collaborate with relevant authorities and organizations to ensure compliance with local regulations and standards.
Customer Service and Relationship Management
- Provide excellent customer service to swimmers, parents, and guardians, addressing inquiries, concerns, and feedback promptly and professionally.
- Build and maintain positive relationships with clients, schools, community organizations, and other stakeholders to promote the swim school's programs and services.
- Collaborate with marketing and communication teams to develop promotional materials, organize open house events, and implement marketing strategies to attract new customers.
Administrative Tasks
- Manage the swim school's budget, including financial planning, expenditure tracking, and revenue generation.
- Prepare reports, maintain accurate records, and analyze data related to program participation, customer satisfaction, and financial performance.
- Assist in scheduling swim classes, instructor assignments, and pool usage to maximize efficiency and accommodate the needs of participants.
- Stay informed about industry best practices, trends, and advancements through professional development opportunities and networking.
Physical Demands
- Ability to Walk and Stand for long periods of time
- Ability to squat, bend, reach, and climb frequently
- Ability to lift up to 50 pounds frequently
Work Environment
- Work will be conducted primarily in water/swimming pool setting of the facility
- Due to water temperature, temperature may slightly fluctuate
- May occasionally walk on slippery surfaces, or surfaces covered with gymnastics equipment
- Noise level in the work environment is frequently loud
Note: This job description is a general overview and may be subject to change based on the specific requirements of Small Fish Big Fish Swim School.
Compensation: $47,500.00 - $62,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
At Small Fish Big Fish Swim School, we are always looking for new team members to embrace our core values of:
Safety
Safety First, During, After, and Always
Fun
We retain knowledge in a positive, encouraging environment.
Growth Mindset
Always learning attitude and encourage.
Connections
Bonds to our teammates, students, families, community, and water
Passion
Love what we do
Safety First, During, After, and Always
Fun
We retain knowledge in a positive, encouraging environment.
Growth Mindset
Always learning attitude and encourage.
Connections
Bonds to our teammates, students, families, community, and water
Passion
Love what we do
Our Mission is:
To teach self-confidence, discipline, and well-being through the lifelong sport of swimming.
Our Motto is:
“Small fish become BIG fish by swimming in schools."
Our Vision is to:
- Touch as many lives as possible through our positive and fun in-water learning experiences.
- Develop and strengthen individual mental and physical health through swimming.
- Educate the community on the dangers of childhood drowning and provide continuing drowning prevention education.
- Instill a life-long love of the sport of swimming.
- Always “WOW” our customers.
Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.