Product Manager

If you are collaborative, accountable, and seek ways to optimize the work process, join our band! We are growing and are looking for a Product Manager to join our Product team. 

This position is based in our HQ office in Fort Lauderdale, FL.

Tambourine is one of the country’s fastest-growing hospitality & tourism marketing firms. Combining best-in-class tech with award-winning creative design, we revolutionize e-commerce for hotels, resorts and destinations.

Championing professional growth, prioritizing wellness and nurturing a healthy work-life balance is our formula for a unique company culture. 

A few of our perks include 100% company-paid medical insurance, generous paid time off & holidays, 6 WFH days a month, maternity/paternity leave - and more! 

Find us @TamboGram to learn more. 

• Experience in product/project management, business analysis, or a related field.
• Strong understanding of agile methodologies and web application / website software development processes.
• Proven ability to create and manage product roadmaps that align with strategic goals.
• Excellent problem-solving skills, with the ability to balance technical constraints and business needs.
• Effective communication and stakeholder management skills.
• Ability to analyze data and feedback to drive product decisions.

What you bring: 

• Conduct internal stakeholder and client interviews, perform research, and develop experiments to validate product concepts.
• Collaborate with sales and provisioning teams to estimate project scope, timeline, and budget. 
• Lead agile ceremonies, including sprint planning, standup meetings, backlog grooming, demos, and retrospectives. 
• Develop and maintain product roadmaps that align with business objectives, stakeholder priorities, and resources capacity. Ensure roadmaps are clearly communicated and adaptable as business needs evolve.
• Write clear and concise product briefs, documents, user stories and acceptance criteria to guide teams in implementing solutions and supporting production needs.
• Work closely with development teams to ensure solutions are delivered on time and within budget, maintaining efficiency in the development process.
• Partner with client and executive stakeholders to deeply understand business objectives, ensure clear communication, gather feedback and adapt solutions as requirements evolve.
• Lead end-to-end rollout planning, stakeholder coordination, deployment, training, and post-launch support to ensure a seamless product implementation.
• Drive user engagement, track key adoption metrics, gather feedback, and collaborate with cross-functional teams to optimize product usage and long-term customer success.
• Assist customer support, sales enablement, and product marketing teams in developing feature descriptions, new release content, and customer-facing documentation and collateral.
• Maintain a well-prioritized product backlog that aligns with development capacity and maps to an overall solution roadmap.
• Perform validation testing of production releases, bug fixes, and new feature implementations to ensure a seamless customer experience throughout project lifecycle. 
• Prepare and present product key performance metrics and performance goals to senior leadership. 

We offer:

• Medical Insurance (base option 100% paid by us)
• Dental & Vision Insurance
• 401K (after one year of employment)
• Life & Long-Term Disability Insurance (100% paid by us)
• Additional Life & Short-Term Disability Insurance 
• Parental Leave (up to 3 months paid based on tenure)
• Pet Insurance
• Generous Paid Time Off
• 12 Paid Holidays
• 6 WFH Days per month (after 90 days)
• Extra PTO for recreational stays in client properties
• Tri-Rail Commuter Reimbursement
• Gym access

Tambourine participates in E-Verify

Equal Opportunity Employer:

Tambourine does not discriminate, and prohibits discrimination and harassment against any employee or job applicant based on race, color, religion, gender, gender expression, sex, sexual orientation, age, martial status, national origin, disability, genetic information, pregnancy, military status, or any other protected characteristic as outlined by federal, state, or local laws, in the process of hiring, retention, or the promotion of the employee.

This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as needed.