Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in the Consumer Bank and Debit Product, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. As a leader on the Debit Operations and Customer Experience team, one of your primary responsibilities includes ownership and management of the budget and inventory for debit card production for the Firm.
You will need to posses the ability to be both customer and execution focused, and thrive in an environment that supports collaboration, creative solutions, and self-aced development.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Provides direction and vision to drive decisions impacting debit card production and the end-to-end customer experience
- Manage a multi-million dollar budget and P&L impact for the debit card plastic and paper vendors
- Builds strong working relationships by partnering with project teams, stakeholders, internal and external business partners
- Collaborates with lines of defense partners (legal, risk, controls, compliance) to maintain a sound risk and controls environment
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Self-starter with the ability to drive projects independently, while simultaneously fostering teamwork and collaboration with stakeholders and partners
- Excellent time management and organization skills with a demonstrated ability to multi-task and react in a fast-paced environment with minimal direction
- Experienced and comfortable presenting to senior leadership and to an executive audience
- Ability to adapt to shifting priorities and positively navigate through change while driving to overcome challenges and blockers
- Self-starter with the ability to drive projects independently, while simultaneously fostering teamwork and collaboration with stakeholders and partners
- Excellent time management and organization skills with a demonstrated ability to multi-task and react in a fast-paced environment with minimal direction
- Experienced and comfortable presenting to senior leadership and to an executive audience
- Ability to adapt to shifting priorities and positively navigate through change while driving to overcome challenges and blockers
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience managing partnerships with teams distributed across the globe, including culturally diverse work groups
- Experience driving and resolving issues and managing risk to meet overall goals and objectives