Product Manager

About MyComputerCareer 

MyComputerCareer (MyCC) is a for-profit higher education technology company dedicated to changing lives through education. Our mission is to empower individuals by offering industry-leading IT training and certifications that pave the way for successful careers in information technology. At MyCC, we foster a family-like culture, where every team member is driven by a passion for helping students achieve their goals and transform their futures. 

Our core values—Love, Customer First, Excellence, and Ethics—guide everything we do. With campuses across the United States and a robust online program, we strive to provide accessible and supportive learning environments for students from all walks of life. MyCC is committed to offering students the tools and support they need to thrive in the fast-growing tech industry.

Salary Range (non Exempt): $90-100K

Candidates can reside in one of the following states:  AL, AR, AZ, FL, GA, ID, IN, KY, LA, MI, MO, MS, NC, NV, OH, OK, SC, PA, TN, TX, UT, VA, and WI  

PURPOSE OF POSITION:  

As a Product Manager, you will play a crucial role in the development and management of training products that meet the needs of learners and industry standards. You will be responsible for overseeing the entire product lifecycle, from conception to launch and beyond, ensuring that our training offerings are effective, engaging, and aligned with market demands. This role requires a blend of strategic thinking, project management skills, and a deep understanding of education.

ESSENTIAL JOB DUTIES & RESPONSIBILITIES:

• Product Strategy Development:  Collaborate with stakeholders to define the vision and strategy for training products, considering market trends, learner needs, and industry requirements.


• Market Research:  Conduct market research to identify emerging trends, competitor offerings, and opportunities for innovation in training. Utilize insights to inform product development decisions.


• Product Planning and Roadmapping:  Develop comprehensive product roadmaps outlining key milestones, feature enhancements, and release timelines. Prioritize initiatives based on business objectives and customer feedback.


• Cross-functional Collaboration:  Work closely with cross-functional teams, including curriculum developers, instructional designers, engineers, and marketing professionals, to bring training products to market.


• Product Development Oversight:  Lead the development process for training products, ensuring that deliverables are of high quality, align with project timelines, and meet predefined objectives.


• Quality Assurance:  Implement rigorous quality assurance processes to validate the effectiveness and accuracy of training content, assessments, and learning materials.


• User Experience Optimization:  Continuously optimize the user experience of training products, leveraging user feedback, data analytics, and usability testing to enhance engagement and learning outcomes.


• Performance Analysis and Reporting:  Monitor key performance indicators (KPIs) related to product adoption, learner satisfaction, and revenue generation. Generate regular reports to evaluate product performance and identify areas for improvement.


• Compliance and Standards Adherence:  Ensure that training products comply with relevant regulatory standards, accreditation requirements, and industry best practices.


• Customer Engagement and Support:  Collaborate with the customer support team and sales to address inquiries, resolve issues, and gather feedback from training product users.


• Other duties as assigned.


•  Travel as needed

KEY COMPETENCIES:

• Strong project management skills with the ability to prioritize tasks, manage deadlines, and drive results in a fast-paced environment.


• Excellent communication skills, including the ability to articulate product vision, gather requirements, and collaborate effectively with cross-functional teams.


• Deep understanding of instructional design principles, adult learning theories, and educational technology trends.


• Analytical mindset with proficiency in data-driven decision-making and performance analysis.


• Passion for education and a commitment to improving workforce development opportunities.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Bachelor's degree in Education, Business, or a related field; advanced degree preferred


• Proven experience (5+ years) in product management, preferably within the education or e-learning industry


• Familiarity with learning management systems (LMS), content authoring tools, and other educational technologies.)

PHYSICAL AND COGNITIVE DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:

• Listen to employees and communicate verbal and written feedback. Must be able to exchange accurate information in these situations.


• Observe and detect concerns or areas for improvement within the workplace.


• Frequently move about the office and customer/prospect locations in diverse environments.


• Maintain a high level of consistent cognitive function to negotiate complex transactions with employees and students or vendors.


• Stoop, kneel, or crouch when maneuvering the office environment.


• Lift up 25lbs at times.

 The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other duties, as assigned by their manager.

We are an Equal Opportunity Employer