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Product Manager - Marketing Automation Platform

JPMorganChase
Full-time
On-site
Wilmington, United States

Description


You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.



As a Product Manager in the Marketing Automation Platforms, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.



 



Job responsibilities



  • Develops a product strategy and product vision that delivers value to customers

  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap

  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition

  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

  • Meet with business leads and stakeholders across the marketing organization to identify pain points, new functional requirements and strategic goals

  • Drive discovery for new lines of business, capturing key requirements and writing user stories for the development teams

  • Challenge current methods and procedures to identify inefficiencies and opportunities for growth

  • Enhance communication between development and business leads so that “asks” and “solutions” are clearly understood by both sides

  • Be a center for knowledge -  have a deep curiosity about marketing operations and able to communicate what has been learned to other team members




Required qualifications, capabilities, and skills



  • 5+ years of experience or equivalent expertise in product management or a relevant domain area

  • Advanced knowledge of the product development life cycle, design, and data analytics

  • Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

  • Worked with enterprise level applications from Proof of Concept to maintenance of mature environments

  • Excellent communication skills comfortable talking to business leads at various levels while also being able to document requirements in formal agile story form

  • Developed Business Process Maps in Visio and other like tools and be able to talk to the process

  • Experience working in Agile environment and with Agile project methodologies and tools including JIRA




Preferred qualifications, capabilities, and skills



  • Demonstrated prior experience working in a highly matrixed, complex organization

  • Recognized as a thought leader within the field.

  • Possess Martech experience and expertise with Camunda BPMN, Pega, and Adobe Workfront. Proficient with the Atlassian suite and experienced in executive communications.

  • Customer-obsessed with the ability to build and maintain productive relationships with engineers and technical partners, and skilled at translating customer needs into clear product delivery or technical requirements.

  • Experienced in managing products for technical platforms and data-focused capabilities, with a solid understanding of technologies including API, Microservices, AEM, JavaScript, AWS, and more.
     




This job is closed.