DescriptionYou enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Partner Solutions Product Manager in Chase Payment Solutions, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Demonstrates a hands-on approach, willing to dive into details and collaborate closely with cross-functional teams
- Navigates and thrives in ambiguous environments, using strategic thinking and problem-solving skills to drive clarity and direction
- Use data-driven insights to optimize for the product experience, workflows, and commercialization
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Strong verbal / presentation and written communications skills to both internal and external stakeholders
- Ability to synthesize ambiguous customer needs into clear product requirements
- Technical depth to understand internal and external system dependencies
- Strong interpersonal skills, driving accountability by influencing, encouraging, and motivating
- Excellent organizational and problem-solving skills, with a demonstrated process orientation
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Knowledge of Payments technology and competitive landscape
- Understanding of needs of small to medium sized merchants
- Previous experience working with third-party partners on technical integrations
- Strong leadership skills, with hands-on experience managing cross-functional internal and external teams