Amazon is seeking a Program Manager I, Transportation Engineering Systems (TESS) to identify, develop and integrate innovative design solutions that translate our physical transportation initiatives into system designs to optimize North American (NA) transportation network.
Key job responsibilities
- Design system/configuration roadmap & design for 3rd Party carriers and merging programs.
- Implement standard operating configuration for recurring network changes for NA
- Development of the overall configuration design for partner business programs, tactically driving teams in and outside of your organization to deliver
- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
- Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
- Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes.
- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
- Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
A day in the life
This role will directly influence the decisions and strategy of TESS by gathering customer needs and insights, mining large and diverse data sets and use them for managing transportation systems. Key customers for this role are Amazon network planners , under the roof process engineering teams. The key tech partners for this role include the software development teams which own route assignment, under the roof optimization and configuration automation.
About the team
Amazon transportation encompasses all of the operations that deliver shipments from our fulfillment centers and third party locations to customers worldwide. Transportation Engineering Systems (TESS) manages transportation network configuration by working with different internal stakeholders and systems, to deliver desired business outcomes. We work at the intersection of business and systems.
- 2+ years of program or project management experience
- Bachelor's degree or equivalent
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- Knowledge of Lean principles and DMAIC methodology
- Experience in MS Access and SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
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