Senior Director of Product Management, Pull Tab Marketing
Arrow InternationalCompany Overview:
Founded in 1967, Arrow International is the world’s largest manufacturer of charitable gaming solutions, with over 1,500 employees worldwide. Headquartered in Cleveland, Ohio, Arrow operates three manufacturing facilities and more than 100 distribution centers across North America.
Arrow offers the most comprehensive lineup of gaming products, including pull tab tickets, bingo paper, electronic gaming solutions, and various accessories. With over 55 years of industry experience, we deliver high-quality products and reliable service, empowering charitable organizations to create fun, competitive, and profitable experiences.
Our products are sold globally through a network of distributors, supported by robust sales training, customer service, and promotional tools to ensure their success.
Job Summary:
The Senior Director of Product Management, Pull Tab Marketing will lead the strategy, development, and market expansion for our paper pull tabs product line. This role involves managing the entire product lifecycle, collaborating with cross-functional teams, and delivering innovative solutions that meet customer needs while driving business growth. The ideal candidate has a strong background in product management, strategic leadership, and sales, with exceptional attention to detail and relationship-building skills.
This individual will engage directly with customers, sales representatives, marketing teams, manufacturing, and gaming regulators to increase sales and enhance the rapidly growing paper pull tab product line. You will work alongside a creative and hardworking team, gaining exposure to various parts of the organization while advancing skills in product management and development.
Key Responsibilities:
Strategic Leadership:
- Define and implement the vision, strategy, and roadmap for the paper pull tabs product line.
- Align product strategies with business goals, customer demands, and market trends.
Product Development and Innovation:
- Lead the ideation, validation, and development of new paper pull tab products.
- Identify market gaps and emerging trends to drive innovation.
- Ensure delivery of high-quality, cost-effective, and sustainable products.
Sales and Customer Engagement:
- Build and maintain strong relationships with new and existing customers.
- Sell new and existing products to key customers, fostering ongoing business and new ideas to support financial sustainability.
- Identify and act on market trends to maintain a competitive advantage.
Operational Excellence:
- Oversee product lifecycle management, from conception to end-of-life.
- Manage budgets, resources, and timelines effectively.
- Use data-driven processes to monitor product performance and ROI.
Inventory Management:
- Manage multiple SKUs and develop new product offerings tailored to customer needs.
Team Leadership and Collaboration:
- Manage and mentor a team of product managers and creative professionals.
- Work closely with design, manufacturing, marketing, sales, and other departments to achieve objectives.
- Foster effective communication and alignment across all stakeholders.
Market Research and Analysis:
- Conduct market research to understand customer preferences and competitive dynamics.
- Refine product positioning and value propositions.
Compliance:
- Ensure all products adhere to industry regulations and quality standards
Qualifications:
- Bachelor’s degree in Marketing, Communication, Finance, or a related field.
- Minimum of 10 years of experience managing customer relationships and leading a team.
- Experience with Salesforce is a plus.
- Strong B2B experience, particularly with distributor sales teams.
- Background in printing, promotional marketing, or charitable gaming is highly desirable.
- Proven experience in new product development and leading cross-functional teams.
- Strong verbal and written communication skills.
- Ability to thrive in a fast-paced, high-energy, and demanding environment.
- Skilled in various sales methods, including in-person and phone sales.
- Commercial print or promotional sweepstakes experience is a plus.
- Experience selling to a distributor network is strongly preferred.
Additional Information:
Examples of our product offerings can be found at: