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Senior Product Manager, AI

Agora
On-site
Santa Clara, California, United States
$180,000 - $230,000 USD yearly
Product Manager

About Agora

Agora is the worldโ€™s leading video, voice and live interactive streaming platform, helping developers deliver rich in-app experiences โ€“ including embedded voice and video chat, real-time recording, interactive live streaming, and real-time messaging.

We power an average of over 60,000,000,000 minutes of human connection per month across the globe. Our mission is to make real-time engagement ubiquitous, allowing everyone to interact with anyone, anytime and anywhere.

We are customer-centric and results driven, and we foster an environment that values diversity, teamwork, mindful communication and excellence. With accelerating global growth, we are looking for exceptional people to enhance our team of world-class technology evangelists. This is a rare opportunity to join a fast-growing multinational company that both values teamwork and recognizes individual impact. Your voice and ideas are welcome here.

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Responsibilitiesโ€ฏ

  • โ€ฏOwn vision, strategy, and roadmap for Agoraโ€™s AI products and solutions, with a focus on generative and conversational AI solutions.
  • Conduct market, competitive, andโ€ฏcustomer research in Agoraโ€™s target marketsโ€ฏglobally and translate that information into key insights which inform our roadmap
  • Gather, manage,โ€ฏdefineโ€ฏand prioritize productโ€ฏrequirementsโ€ฏ
  • Act as the customer advocate, understanding the voice of the customer, and articulating and representing customerโ€ฏneedsโ€ฏ
  • Highlight growth opportunities and recommendedโ€ฏareas for investment, with a strong supporting business caseโ€ฏ
  • Collaborate with cross-functionalโ€ฏstakeholders to drive product delivery and manage the productโ€ฏlifecycleโ€ฏ
  • Define Go-to-Market strategy for key products and partner with Product Marketing, Marketing, and Sales on GTM plans and executionโ€ฏ
  • Establish yourself asโ€ฏa subject matter expertโ€ฏonโ€ฏAgoraโ€™s productsโ€ฏandโ€ฏtechnology, with in-depth focus on our AI solutionsโ€ฏ
  • Thought leadership, acting as an evangelist forโ€ฏAgoraโ€™s products and solutions with customers, partners, and industry influencers
  • Drive discovery process for new use case validation and customer adoption of AI products
  • Establish and track key performance indicators (KPIs) to assess product success and inform continuous improvement
  • Ensure that AI products adhere to ethical guidelines, focusing on fairness, transparency and user privacy

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Qualificationsโ€ฏ

  • 7+ years of experience as a Product Manager building and delivering successful SaaS or PaaS products.
  • 2+ years of experience in leading products supporting live streaming and B2B video
  • 2+ years of experience working with AI products
  • Technical proficiency and understanding of Large Language Models (LLMs), Retrieval Augmented Generation (RAG), voice, video, speech-to-text (STT), and Text-to-Speech (TTS)
  • Mustโ€ฏpossessโ€ฏstrongโ€ฏtechnical and business acumen,โ€ฏexcellent written and verbalโ€ฏcommunicationโ€ฏskills,โ€ฏandโ€ฏability toโ€ฏinfluenceโ€ฏcross-functional stakeholders to achieve desired outcomes, without having formalโ€ฏauthorityโ€ฏ
  • Provenโ€ฏtrack record in defining, delivering, and drivingโ€ฏmarket leadingโ€ฏproducts throughout the product lifecycle
  • Experience in defining key performance metrics which drive business intelligence and enable informed decision making
  • Demonstrated ability to lead cross-functional teams and mentor, grow, and develop junior product managers
  • Proficiency in data analysis and interpretation to make informed, data-driven decisions
  • Familiarity with data privacy laws and AI regulations to ensure compliance in product development

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US Salary Details:
Estimated salary range for this role is $180,000 - $230,000.

Salary may vary based on factors such as experience, skills, qualifications, and location.

This role is eligible for RSU program. We also have a location-based compensation structure, there may be a different range for candidates in this and other locations.

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CCPA Policy

Agora Lab, Inc. collects personal information from you as part of its job application and recruitment process. The personal information you provide on this form will be used by Agora Lab, Inc. to process your application and manage career opportunities at Agora Lab, Inc. This information also will be shared with our service providers who perform recruitment services on our behalf, including our service provider who operates this careers site on our behalf. For more information about our use of your personal information and the rights available to you under applicable law, please see ourย Candidate Privacy Notice. By checking this box, you acknowledge that you have read and understand Agora Lab, Inc.โ€™s Candidate Privacy Notice, and agree to Agora Lab, Inc.โ€™s use of your personal data in accordance with the Candidate Privacy Notice.

Agora values its employees and provides a complete compensation package that includes benefits, equity and competitive base salaries.

Agora is an equal opportunity employer and makes hiring decisions solely on the basis of merit.