We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Role Overview:
The Senior Product Manager will focus on building automation products with a specialized emphasis on network protocols and device integration (Heating, Ventilation, Air Conditioning, and Refrigeration) systems, the responsibilities and qualifications would be as follows:
Qualifications:
- Bachelor’s degree in Engineering, Computer Science, or a related technical field with relevant experience or certifications in HVACR technology; master degree is highly preferred.
- 5+ years of Product Management experience, with at least 2-3 years focusing on building automation products for HVACR or similar industries.
- Proven track record of delivering products that involve HVACR systems and complex integrations using network protocols.
- Proven experience with IoT, smart buildings, building automation or connected device ecosystems including relevant integration protocols
- Extensive knowledge of networking protocols such as MQTT, REST, BACnet, and Modbus, and practical experience in applying these to refrigeration and HVACR equipment.
- Familiarity and experience with specialized HVACR integration tools, software, and platforms to enable effective control and data exchange between devices.
- Authorization to work in the United States without sponsorship.
Responsibilities
Product Vision and Strategy for HVACR Integration Tool Suite
- Developing a strategic vision for building automation integration products, with a specific focus on integrating HVACR systems, integration tools within our ecosystem of devices and enterprise software to service our customers.
- Conduct thorough market and customer needs analysis for building automation in HVACR, focusing on energy efficiency, system interoperability, regulatory and compliance for internal and external customers.
- Conduct competitive analysis and market research to identify trends, user needs, and opportunities.
- Define and monitor key performance indicators (KPIs) for product success.
Network Protocol and Device Integration Expertise
- Lead the design and development of tools and products that integrate with a variety of HVACR systems and devices using protocols like MQTT, REST, BACnet, Modbus, Zigbee, LoRaWAN and other protocols.
- Work closely with technical teams to ensure effective integration of these protocols, tools and training that enabling seamless device communication across HVACR systems.
Cross-Functional Collaboration for Specialized Devices
- Partner with engineering, design, sales, and customer support teams to create products that meet HVACR-specific and customer requirements.
- Facilitate collaboration with customers, third-party manufacturers, and vendors to enhance compatibility with industry-standard HVACR devices and systems.
- Develop and maintain alignment with internal product lines and product management, strategies, business goals, and roadmaps.
Customer-Centric Product Design
- Engage directly with end-users, contractors, and technicians in the HVACR industry to gather insights on usage patterns, pain points, ease of use, tool access, subscription models, and integration needs.
- Develop product vison and prioritize feature roadmaps to address unique challenges in HVACR, like real-time monitoring, temperature control, and remote diagnostics, interoperability with our devices, enterprise software, and third-party enterprise software.
- Define technical documentation, marketing collateral, and training material to ensure adoption and success of customer onboarding and self-sustaining support for legacy integration tools and new products.
Technical Product Management for Networked Devices
- Strong understanding of building automation systems (e.g., HVAC, Refrigeration, Lighting, energy management) and relevant network protocols such as REST, MQTT, BACnet, Modbus, Zigbee, LoRaWAN and other protocols.
- Define and oversee technical requirements for automation products that involve sophisticated HVACR equipment and protocols.
- Ensure that product specifications account for challenges in HVACR, such as ease of use, variable power requirements, seasonal demand, regulatory and security compliance.
Product Validation and Testing for HVACR Standards
- Manage rigorous testing processes that ensure the reliability and performance of integrations across multiple and HVACR devices and enterprise monitoring systems.
- Collaborate with QA teams to validate protocol compatibility, performance metrics, regulatory and security compliance, particularly for critical applications like energy management, bi-directional messaging, data logging, alarm monitoring and control.
Project Management and Execution
- Lead cross-functional teams through the product lifecycle, from concept to launch and sustaining, focusing on HVACR system requirements.
- Address technical and operational issues related to HVACR integration in a timely manner to ensure a smooth product deployment.
- Experience with Agile methodologies and tools like Jira, Trello, GitHub, Bitbucket, or Asana.
- Experience managing timelines, budgets, and cross-functional team activities
HVACR Industry Knowledge:
- Strong understanding of refrigeration and HVACR systems, including knowledge of system components, operational challenges, and integration standards.
- Familiarity with industry regulations, energy efficiency standards, and protocols relevant to HVACR building management systems and enterprise monitoring systems.
Analytical and Problem-Solving Abilities:
- Strong analytical skills, particularly in addressing the unique technical challenges posed by HVACR integrations.
- Experience in managing troubleshooting and issue resolution for HVACR-related product issues, with a focus on system interoperability, usability, and performance.
Regulatory and Compliance Awareness:
- Understanding of relevant regulatory, security, and environmental standards for HVACR systems, such as market trends, energy efficiency guidelines, emissions standards, and sustainability is a plus.
Our Commitment to Our People:
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Diversity, Equity & Inclusion
At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
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