Senior Technical Program Manager - CTO

Salary Range\: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

The Chief Technology Officer Organization has a vision of setting high standards for technical excellence, talent, strategy, and norms across Technology. It also strives to encourage and cultivate technical innovation and enhance and highlight the organization's technical pulse.

This position reports to the Program Director of Generative AI Enterprise Enablement. The successful candidate will act as strategic partner to both technical and non-technical teams to bring strategic projects to life. The position will have responsibility for building and maintaining project plans, creating dashboards to be presented to senior leaders and partners within the assigned projects. This role will also partner with their Director and other CTO Leadership to provide regular written and verbal updates to Senior Management.

Responsibilities:

• • Collaborating effectively with all partners, building key relationships to identify and handle dependencies.
  • Developing and being responsible for key project results and achievements using your toolbox of techniques like partnership and collaboration, problem solving, planning, coordination and leadership.
  • Producing regular reporting demonstrating progress against key accomplishments for all partners, outlining key risks and dependencies and plans for the next reporting period.
  • Leading outcomes by handling the details – sequencing and preparing for meetings and events thoughtfully to drive outcomes efficiently.
  • Navigate and understand a complex and ever evolving technology space with an open mind, innovative problem-solving skills, and a bias for early action.
  • Engages with business partners to understand their needs and identify appropriate solutions.
  • Leads and appropriately brings up delivery impediments, risks, issues, and changes tied to program initiatives.
  • Track progress, participate in design discussions, issue resolution and remove obstacles to ensure program objectives and commitments are met.
  • Being a motivated, hard-working change agent.

Minimum Qualifications

• • Bachelor's degree in computer science, computer engineering, or other technical subject area, or equivalent work experience, is preferred
  • 6+ years of technical project management experience
  • Deep understanding of software and infrastructure design principles with a demonstrated track record of increasing responsibility
  • Demonstrated leadership and management experience in working with cross-functional, geographically dispersed teams on complex projects.
  • Experience leading Agile, Scrum, or other rapid application development teams to deliver technology solutions on that meet customer expectations for timeliness and quality
  • Experience leading project budgets and reporting
  • Excellent oral and written interpersonal abilities; Ability to optimally communicate across third parties and technical and business teams
  • Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams
  • Ability to enable business capabilities through innovation
  • Proven willingness to learn new technologies.
  • PMI Certification is a plus
  • Scrum Master Certification is a plus
  • Experience using Jira or Rally agile delivery management platform