First Entertainment Credit Union is looking for a strategic and result-driven Sr. Product Manager to lead and grow our credit union and entertainment-focused financial services. This role requires expertise in product management, business strategy, process optimization, vendor management, and P&L oversight—all while delivering tailored financial solutions that meet the unique needs of credit union members and entertainment industry professionals.
The ideal candidate has a deep understanding of member-focused financial products, digital banking, lending, and payment solutions and is comfortable navigating the dynamic financial landscape of the entertainment industry, such as irregular income patterns, royalty structures, and industry-specific lending solutions.
This is a full-time, hybrid opportunity reporting to the VP, Product based in Hollywood, CA. The targeted pay in California is between $110,000 to $130,000.
Responsibilities
· Execute a strategic roadmap for credit union financial services, with a focus on entertainment professionals’ unique banking, lending, and wealth management needs.
· Support management of the P&L, ensuring sustainable revenue growth while maintaining member-first financial solutions.
· Drive agile product development to enhance digital banking experiences and introduce innovative financial products for members.
· Monitor entertainment industry economic trends and credit union best practices to drive competitive positioning.
· Oversee and streamline operational processes, ensuring compliance with NCUA regulations, state financial laws, and entertainment industry-specific financial requirements.
· Manage third-party vendor relationships, including payment processors and digital banking platforms.
· Champion process automation and efficiency, improving member experience while reducing operational costs.
· Work closely with internal credit union teams, entertainment unions, guilds, and industry associations to align financial services with members’ evolving needs.
· Partner with technology teams to drive digital transformation, ensuring seamless banking experiences for entertainment professionals with unpredictable income streams.
· Collaborate with marketing and community outreach teams to enhance member engagement and drive financial literacy for entertainment industry workers.
· Develop and maintain key performance indicators (KPIs) to track business unit success in loan growth, deposit expansion, member satisfaction, and operational efficiency.
· Deliver insightful financial and operational reports to credit union leadership, ensuring transparency and data-driven decision-making.
· Assess market trends, competitor offerings, and member behavior to refine and enhance product and service offerings.
· Perform other tasks as assigned.
At First Entertainment, your role and every role are essential to our Mission [We build lifelong financial relationships with the people in entertainment based on a deep understanding of how they live and work], Core Values [ Members First + Ownership + Integrity + Innovation + Inclusivity + One Team], and we expect you to uphold them.
Requirements
· Bachelor’s degree required, with a master’s degree in business, Finance, or a related field preferred
· 7+ years of experience in product management, business unit leadership, or financial services, preferably within credit unions or entertainment industry banking.
· Hands-on experience with P&L management, process optimization, vendor negotiations and governance, and digital banking initiatives.
· Experience in regulatory compliance (FDIC, NCUA, CFPB, and entertainment-specific fields a plus).
· Expertise in credit, lending, payments, and wealth management.
· Strong strategic thinking with the ability to execute on vision and goals tailored to credit unions and entertainment professionals.
· Deep expertise in financial services product management, and P&L management.
· Ability to drive agile methodologies and digital banking transformations.
· Strong stakeholder management and communication skills, with experience engaging credit union members, entertainment professionals, and regulators.
· Proficiency in data-driven decision-making, reporting, and financial forecasting.