Sr. Product Manager – ArcGIS Enterprise on Kubernetes

Overview

Organizations use Geographic Information Systems (GIS) to tackle the world's most critical challenges. Esri's ArcGIS Enterprise is the industry-leading software system enabling people to make maps, analyze geospatial data and imagery, and collaborate effectively to make decisions. Built for organizations with a modern cloud strategy, ArcGIS Enterprise on Kubernetes delivers cloud-native GIS with a highly resilient architecture that can push scalability to new heights.

As a Product Manager focused on ArcGIS Enterprise on Kubernetes, you'll be working with dynamic teams who are applying the latest cloud-native technology patterns. This is a fast-growth, high-impact product, foundational to Esri's long-term strategy of enabling our customers and partners at the local, national, and global level. This role requires a highly driven, self-motivated individual who will work with people across Esri as well as with partners, international distributors, and customers around the world. You will champion the needs of ArcGIS Enterprise customers, assist our sales and services teams to position it, and contribute toward Esri's cloud-native initiatives.

A successful candidate will have experience leading Information Technology or Software Development project teams, strong product management expertise, an understanding of ArcGIS products and a growth mindset. You will help define the customer experience, set strategic priorities, manage and advocate for change, interact with end users, build and maintain relationships within Esri and with partners and Esri distributors, and influence the product's development priorities.

Responsibilities

• Gather and prioritize feedback from end users and administrators to influence product direction and explore trends
• Champion cloud-native software capabilities, strategy, and roadmap across teams, including technical leads, developers, software engineers, and consultants
• Educate teams on how ArcGIS Enterprise supports Systems of Record, Insight, and Engagement for GIS
• Assist sales teams and customers with effective software evaluations and explain the total cost of ownership
• Stay updated on cloud technology, ArcGIS trends, and align product strategy with enterprise-grade deployments
• Create content to help account managers, distributors, and customers position the product effectively
• Provide product expertise in customer interactions, represent ArcGIS Enterprise on Kubernetes at events, and ensure internal launch readiness across teams

Requirements

• 5+ years of experience in product management or technical project management
• Experience in cloud-based software development or system administration with AWS, Azure, or Google Cloud, and familiarity with Command Line Interface management to perform DevOps tasks
• Strong leadership skills, guiding teams through decision-making, achieving consensus, and balancing multiple perspectives
• Expertise in researching customer problems, translating them into product requirements, and driving prioritization
• Proficient in system design, human-centered design, and creating technical documentation for complex solutions
• Skilled in identifying market opportunities, communicating product value, and working cross-functionally with various teams and stakeholders
• Ability to travel 10-20% of the time to customer sites, conferences, trade shows, and other strategic meetings and events
• Bachelor's in information systems, geography or geographic information systems, business, or a related field

Recommended Qualifications

• Masters in Business Administration (MBA) or Marketing, or a related STEM field
• Experience as a contributor within a software development, technical consulting, training, or product support team
• Experience with cloud and database technologies, particularly SQL, Linux or Kubernetes, and file storage services
• Experience with developer technologies, such as Python or scripting
• Certification in product management, project management, or change management from Pragmatic Institute, Project Management Institute, or equivalent

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