Technical Product Manager - SaaS Solutions

Role Summary
nFocus Solutions is seeking a Technical Product Manager passionate about identifying opportunities and delivering innovative solutions to drive client and business outcomes. The TPM will translate requirements into features, secure stakeholder buy-in, and ensure the delivery of an experience that fulfills our clients' needs.

Responsibilities:

• Define product vision aligned with company strategy and prioritize user needs throughout the development lifecycle.
• Facilitate collaboration across engineering, design, marketing, sales, and support teams for cohesive product development, launch, and improvement.
• Stay updated on industry trends, monitor competing offerings, and explore new technological opportunities.
• Create and maintain product roadmaps aligned with the company's vision, detailing feature releases and milestones.
• Develop comprehensive documentation for business requirements, process flows, use cases, user stories, design specifications, and wireframes.
• Lead product planning, evaluating stakeholder input, market trends, and technical feasibility to prioritize features and allocate resources.
• Translate business requirements into clear functional specifications and establish post-launch feedback mechanisms.
• Coordinate project and communication plans, ensuring clear timelines and accountability.
• Lead and assist in writing, reviewing, and prioritizing product backlog items.
• Identify and mitigate risks associated with product development and launch.
• Assess the cost-effectiveness of product offerings with evolving technologies.

Requirements

• 7-10 years of SaaS product management experience, including 0-1 and 1-100 development stages.
• Bachelor’s degree in computer science, IT, or related field.
• Basic coding skills with HTML, CSS, and languages like C#, Java, JavaScript, or Python.
• Familiarity with databases, client and server frameworks, APIs, and tech stacks.
• Proficiency in creating prototypes, wireframes, or mockups.
• Strong communication skills to explain technical concepts to non-technical stakeholders.
• Strong analytical skills for problem-solving and data-driven decision-making.
• Proven track record of on-time product launches with positive outcomes.
• Knowledge of product management concepts and enterprise software development.
• Excellent communication and interpersonal abilities.

Bonus Skills and Experience

• Knowledge of prioritization frameworks (e.g. Kano, MSCW, RICE).
• Understanding of Agile and Lean methodologies and their impact on product planning.
• Experience with large-scale data solutions and/or mobile app development.
• Proficiency with data analytics platforms (e.g. Amplitude, Google Analytics, Heap).
• Familiarity with data compliance and cybersecurity practices.

About nFocus Solutions
nFocus Solutions is dedicated to the development of innovative technologies and intelligent business solutions for the public sector. We are a leading provider of applications, services, and technologies that nonprofit organizations, communities, first responders and government agencies rely on to deliver services to the public at large. Our high-quality data management and analysis software enables our clients to achieve clear, well-defined results that change the world.

At nFocus Solutions, we are committed to a diverse and inclusive workforce. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of innovation. nFocus Solutions is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.