Cash Management Product Manager

Under the direction of the Manager, the Cash Management (CM) Product Manager I is responsible for assisting in and/or actively managing a line of cash management products and services by ensuring that short and long term plans and objectives are successfully met. If applicable or appropriate, assists in business unit’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act. 

1. Assists and/or manages product portfolio. Assists and/or works in conjunction with Product Managers in the development or enhancement of products and services. 
   Tasks include competitive analysis, product design, coordination with systems, pricing structure and education of the distribution channels for the product. Assists 
   with development of marketing materials and promotions. Responsible for obtaining all necessary legal and compliance approvals for materials and promotions. 
   Coordinates vendor management for third party products and outsource vendors. Negotiates contracts, establishes performance standards, and is accountable for 
   ongoing contract administration and expense control. 
2. Provides product specific, consultative and technical support to the dept. sales and service staff and bank clients. Assists clients in resolving product specific technical 
   problems working with vendors and the bank technical support areas.
3. Maintains detailed working knowledge of all products and related systems, performing routine and some non-routine tasks related to successful product 
   management for the Cash Management Dept. Tasks include tracking, measuring, monitoring and reporting product usage, as well as ongoing product testing.
4. Provides training to dept. and other bank staff involved in the sales and support of CM Products and Services. Creates and maintains product training materials and 
   setup documents for the sales and support teams. Drafts policies and procedures and oversees the maintenance of up-to-date material from all sources. Develops 
   and manages collateral material and sales aids. Accompanies sales team on sales calls and presentations, as appropriate.
5. Provides system support and assists other Product Managers within the CM team with system upgrades and conversions, as needed. Assists with testing and 
   validation of system changes.
6. Performs all other miscellaneous responsibilities and duties as assigned.

MINIMUM QUALIFICATIONS:
1. Education: Bachelor’s degree from an accredited institution with major in business or related area or equivalent experience. Certified Treasury Professional (CTP) or Accredited ACH Professional (AAP) designation preferred. 
2. Experience: Minimum 5 years of banking experience with exposure to cash management product/service knowledge or in area meeting requirements of CTP certification or equivalent work experience; or 5 years of product management, cash management, commercial banking or equivalent work experience. ACH experience desired. Accounting, finance and/or marketing experience preferred.
3. Technical Skills: Demonstrated proficiency with personal computers and Microsoft applications (Outlook, Word, Excel, Project and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems.
4. Other Job Qualifications: Demonstrated strong verbal and written communication skills, including presentation skills. Must have the ability to clearly communicate concepts, business strategies and project plans. Possess strong analytical and organizational skills. Able to work independently and within teams. Able to handle multiple tasks with sense of urgency to meet deadlines. Must be able to provide own transportation or to operate a vehicle with a valid driver’s license, and ability to commute and arrive at intended destination in a timely manner and/or as required. Requires occasional inter-island travel and may include periodic out-of-state travel.

As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii.  We listen, understand and deliver what our customers need to help them build a better tomorrow. We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit https://www.boh.com/careers.