Digital Product Manager

The Utah Hockey Club is seeking a Digital Product Manager to oversee digital products and drive fan engagement, experiences and enhancements for our fans through our digital platforms. This role will oversee app, website, sms, and email platforms. The ideal candidate should have experience working within existing app and web environments and have experience implementing customer-facing digital solutions across web, mobile, and apps. Prior experience working with professional sports teams or athletes is highly preferred.

This position is based in Salt Lake City, Utah, and reports directly to the Director of Marketing

DUTIES & RESPONSIBILITIES:

• Collaborate with marketing leadership, key stakeholders, and users across the Utah
• Hockey Club to define the product vision, strategy, features, and prioritization.
• Lead the ongoing development and execution of the product roadmap for the Utah Hockey Club’s apps and digital platforms.
• Work with cross-functional teams, including but not limited to Marketing, Business Analytics, Ticketing, New Business, Corporate Partnerships, and Game Presentation on utilization, optimization, and activations.
• Track and report on product performance, helping evaluate future investments and growth opportunities.
• Manage the functional design process by integrating a deep understanding of user needs and technical capabilities.
• Translate the product roadmap into clear product requirements, including features, user stories, and test acceptance criteria.
• Play a key role in defining user experience strategies for users, including fans and partners
• Establish workflows for efficient management and deployment of digital product updates
• Be flexible and adaptable in a fast-paced, dynamic environment to continuously assess the business needs, refine priorities, outline milestones and deliverables, and identify risks and opportunities
• Protect the reputation of the company
• Exemplify the Utah Jazz mission and values: transparent, all in, community obsessed, one team, and scrappy
• Accept other duties, as assigned

COMPETENCIES:

• Collaborative
• Effective communication
• Customer focused
• Quality decision making
• Able to manage complexity

QUALIFICATIONS:

• Bachelor’s Degree
• Three years digital product work experience (sports or entertainment preferred)

PHYSICAL DEMANDS:

• This person must be able to communicate and express themselves both written and verbally.
• This person must be able to observe, inspect, estimate and assess.
• This person must be able to sit, stand, bend, walk, and climb stairs for long periods of time.
• This person must be able to lift 20 lbs.

The Utah Hockey League provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at recruiting@utahjazz.com to request accommodation.

Note: The need may arise to revise, supplement, or rescind portions of this job description, and the Utah Hockey League reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description