Head of Product

 At StickerGiant, every sticker tells a story. We’re a Boulder, Colorado-based eCommerce company that creates custom stickers and product labels for small businesses and organizations. As a pioneer in custom printing, we help brands come to life with high-quality products, fast fulfillment, and world-class service. We are guided by our core values: Customer Focus, Growth Mindset, Execution, Trust, and Accountability, and we foster an inclusive culture where diversity thrives. StickerGiant is backed by Ares Management, a top private equity firm. Join us in making brands stick!

Role Overview:

We are looking for an agile, customer-obsessed Head of Product to lead StickerGiant’s product strategy. You’ll lead a 3-person product/UX team as a player-coach, translating customer insights into a compelling user experience and building internal tools to run the business. You’ll own the product vision, roadmap, targets and co-lead agile development cycles with engineering.  

Key Success Metrics: 

1. Site conversion, and associated revenue impact
2. Customer retention, and associated revenue impact
3. Delivery of our product roadmap  

What You'll Do:

• Lead with Data & Customer Insights – Conduct customer/competitor research, synthesize findings 
• Design Thinking – Drive customer-centric, iterative product innovation and a differentiated user experience 
• Define & Execute Product Strategy – Develop a high-impact roadmap, prioritized by impact/ease of implementation 
• Optimize Conversion & Retention – Analyze funnels, engagement, site performance; A/B test and iterate fast
• Manage Agile Development – Create goals, business cases, user stories, product requirements, timelines
• Build a High-Performance Team – Foster a culture of execution, results, learning, problem-solving and innovation 
• Manage Budgets & Targets – Set, track, and manage team goals and budgets, including revenue targets 

Qualifications:

• 7-10+ years in eCommerce product management, including 3+ years in leadership and strategy 
• Experience in B2C or small-scale B2B eCommerce across startups/growth-stage and mature businesses
• Passionate about delighting customers, profitably   
• Entrepreneurial, agile, and thrive on ownership and accountability
• Highly analytical, able to generate and distill customer insights across a mix of data sources 
• Fluent in product tools (GA4, Mixpanel, Confluence, Jira, Figma, heatmaps, BI tools, etc) 
• Magento experience is a plus
• Strong engineering partner and cross-functional facilitator, with great MVP skills 

 Position Schedule:

• Full-time, exempt role 

• Hybrid work environment 

• 40 hours/week: Monday-Friday 9am - 5pm MST, with flexibility to work ex normal business hours based on business needs 

• Compensation Range: $170-$180k Base + Bonus 

Benefits & Perks:

• Flexible PTO  

• Excellent Health, dental, vision offered at reduced rates. Options for PPO or High Deductible for health coverage. 

• High-deductible health plan enrollees will receive an annual company contribution towards your HSA 

• Life insurance and short-term disability insurance covered at 100% 

• Voluntary benefits include accident & critical illness, long-term disability, identity theft insurance  

• Employee Assistance Program 

• Paid Leave: Paid parental leave for employees who qualify for FMLA 

• 401(k): StickerGiant contributes 5% as follows: a guaranteed 3% contribution + additional match up to 2% of your contribution 

• Professional Development: Opportunities for certifications, conferences, and tailored career development plans.

We care a great deal about creating an environment where all Giants can bring their whole selves to work and to provide all candidates with an equitable, inclusive and accessible recruitment process in alignment with our values. At StickerGiant, we provide Equal Employment Opportunity (EEO) to all persons regardless of age, race, national origin, citizenship status, political opinion, social group, ethnic origin, marital status, union affiliation, union sympathy, physical or mental disability, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. This policy applies to all conditions of employment including recruitment, hiring, promotion, termination, leaves of absence, compensation, and training. If you prefer accommodation during the recruiting process, or you have feedback about your candidate experience at StickerGiant, please contact the People+Culture team.