Why Work For Us?
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Summary
Under minimal supervision, supports multiple products and services. Monitors and maintains documentation of enhancements, issues and systems defects and reports on trends and opportunities for improvement. Applies industry best practices and executes established product strategy to assigned work or projects. Complete special projects as assigned.
ESSENTIAL FUNCTIONS
Product Management
Define and own the strategy and digital roadmap from beginning to end for key digital experiences and help us grow our business digitally.
Translate insights from research, analytics and user data to create user stories, product requirements and features
Helps build and execute product roadmap
Be a key player on the team to remove roadblocks and drive team success
Be the voice of the Member through data and empathy.
Be a digital thought leader with a vision to innovate and transform
Align and collaborate with business line stakeholders to achieve shared goals and become a digital ambassador, providing training, best practices, and coaching.
Product Development
Owns the prioritization, execution and delivery of development backlog for the end-to-end platform; from front-end UX to backend APIs, and integrations in between.
Manages multiple projects from concept through completion.
Works with engineering team to build and launch new features
Leverage agile methodologies and design thinking to test assumptions quickly
Scope feature development and help drive implementation & execution
Research
Drive growth in KPIs and supporting metrics like traffic, engagement, retention, and conversions.
Research and analyze user needs
Plan research projects alongside Product & Business stakeholders
Run research projects to understand and communicate user needs to the team
Data Analysis
Analyze research data to understand trends in product usage, gaps in current experience and Member needs
Helps translate analytics data into actionable insights
Helps identify & develop specific customer segments
KNOWLEDGE AND SKILLS
Your track record shows the equivalent of 3+ years of solving problems for consumers in a product-management-like role for a tech or internet company or venture.
You’ve built, or grown online/mobile businesses. eCommerce experience is highly desired.
There’s a little bit of consultant in you. Ability to thrive under pressure and function effectively in a fast-paced environment, providing strong leadership skills and managing multiple projects simultaneously.
Your toolkit includes data driven decision making and a/b testing.
You are a strong strategic thinker - can develop and articulate a clear product strategy, aligning it with business line goals and an actionable roadmap to achieve it.
You excel in analytics, problem-solving, and are organized to create persuasive presentations and on point product acceptance criteria.
Your default is to collaborate with all team members building strong relationships and better solutions.
You relish talking design thinking and human centered design with our UX folks.
You hold your own speaking in front of a crowd.
People read your emails and understand them completely.
EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES
Certifications / Licenses
2-4 years experience in Agile work environment
Preferred: Certified Scrum Product Owner
Desirable: Certified Scrum Master
WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS
Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer
***Please note that this position will require going into the office two days per week***
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We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $131,860.00 - Mid: $188,370.00- Max: $244,882.00-