Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in the Consumer Bank and Debit Product, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. As a leader on the Debit Operations and Customer Experience team, one of your primary responsibilities includes ownership and management of the budget and inventory for debit card production for the Firm.
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You will need to posses the ability to be both customer and execution focused, and thrive in an environment that supports collaboration, creative solutions, and self-aced development.
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Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Provides direction and vision to drive decisions impacting debit card production and the end-to-end customer experience
- Manage a multi-million dollar budget and P&L impact for the debit card plastic and paper vendors
- Builds strong working relationships by partnering with project teams, stakeholders, internal and external business partners
- Collaborates with lines of defense partners (legal, risk, controls, compliance) to maintain a sound risk and controls environment
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Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Self-starter with the ability to drive projects independently, while simultaneously fostering teamwork and collaboration with stakeholders and partners
- Excellent time management and organization skills with a demonstrated ability to multi-task and react in a fast-paced environment with minimal direction
- Experienced and comfortable presenting to senior leadership and to an executive audience
- Ability to adapt to shifting priorities and positively navigate through change while driving to overcome challenges and blockers
- Self-starter with the ability to drive projects independently, while simultaneously fostering teamwork and collaboration with stakeholders and partners
- Excellent time management and organization skills with a demonstrated ability to multi-task and react in a fast-paced environment with minimal direction
- Experienced and comfortable presenting to senior leadership and to an executive audience
- Ability to adapt to shifting priorities and positively navigate through change while driving to overcome challenges and blockers
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Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience managing partnerships with teams distributed across the globe, including culturally diverse work groups
- Experience driving and resolving issues and managing risk to meet overall goals and objectives
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