DescriptionYou will be participating in the creation of Pricing strategies that generate incremental revenue, price to risk, or increase customer satisfaction through refunds of fees and finance charges. Additionally, you will be responsible for the daily management of Merchant Category Code (MCC) sight along with assisting with new Pricing strategies related to transaction posting or account pricing. MCC oversight includes compiling statistics, reporting trends, and presenting findings to the Interchange Governance forum. You will be working with the payment networks to manage compliance cases of merchants using the incorrect mcc information for their transaction tagging. Pricing Strategies activities includes interpreting raw data for analysis to build new approaches, define requirements and build presentations to advocate for change.
Job Responsibilities:
- Certification of standard categories
- Data hygiene of merchant assigned mcc information on data from payment networks
- Working with payment networks to further improve data integrity
- Management of compliance cases reported to the payment networks
- Work with key stakeholders through the department to create communications/decks for senior leadership
Required qualifications, Capabilities, and Skills:
- 2+ years of Operations, Marketing, Competitor analysis experience
- Basic understanding of Reg Z and CARD Act
- Bachelor’s Degree with a major in Marketing, Operations, Compliance, Business Management or similar discipline not required but preferred
- Demonstrated experience in facilitating meetings that include an agenda, meeting minutes and general meeting etiquette.
- Proficient in Microsoft products with an extensive knowledge of Excel and PowerPoint; SharePoint experience a must.
Preferred qualifications, Capabilities and Skills:
- Be results-oriented with strong analytical and problem-solving skills
- Possess strong relationship skills and ability to lead through strong collaboration
- Demonstrate customer-obsession by leading with the voice of the customer
- Can promote a strong control environment, adhere to risk/control, procedure and process expectations, while appropriately delivering what’s best for the customer
- Possess strong written communication skills