Product Manager I - Knees

Medacta® is a Swiss-based orthopedic company founded in 1999, renowned for its innovative products and surgical techniques. Notably, they pioneered the Anterior Minimally Invasive Surgery (AMIS®) technique for hip replacements, MyKA™ Kinematic Alignment Platform for knee replacement, and NextAR™ Augmented Reality Surgical Platform for use in shoulder, spine, and knee procedures. Leveraging their extensive orthopedic expertise, Medacta introduced MySolutions technology, which provides surgeons with highly personalized pre-operative planning and implant placement methodologies. Utilizing advanced personalized kinematic models and 3D planning tools, MySolutions enhances surgical precision in hip, knee, shoulder, and spine procedures. Medacta's blend of orthopedic expertise and cutting-edge technology drives continual advancements in the field, enhancing patient care worldwide.

The Product Manager 1- Knees will support the organization in executing deliverables required in the product management & development process. This includes the achievement of business plan projections, customer relationship management, and education for both surgeons and sales personnel.  Interfacing with key stakeholders (external, Franklin-based, and Memphis-based), the Product Manager 1- Knees shall take all appropriate steps to meet customer and sales force expectations and resolve instrument and implant issues that may arise with their product lines.

Educational Requirements:

Bachelor’s Degree in Business Administration/Marketing, Mechanical Engineering or Biomechanical Engineering or equivalent engineering degree.

Experience Requirements:

Minimum of 1-3 years’ experience in Business, Marketing, Engineering, or Biologic Science

Required Skills and Abilities:

• Excellent written and oral communication skills.
• Interpersonal communication skills, customer relations, math aptitude, and diplomacy
• Outstanding organizational development skills and attention to detail and follow-up are necessary.
• PC/Microsoft Office software suite, Mac/iOS, general office equipment, orthopedic instruments, automobile, smartphone, and mobile apps. 
• Problem Solving/Decision Making - Independent, proactive judgment is employed in problem prevention/solving relating to product development, customers, sales policy, strategy, and procedures. Considerable discretion and judgment are exercised in decision-making involving sales policies and procedures. Must be able to make data-driven decisions autonomously.
• Physical Requirements:
  • Sitting: Extended periods at a desk or workstation.
  • Standing and Walking: Occasional movement within the office.
  • Lifting and Carrying: Light to moderate lifting of office materials and instrumentation up to 30 pounds (NextAR, etc).

Additional tasks may require reaching, manual dexterity, and visual acuity.

External: Surgeons, Nurses, PAs, Allied Health Professionals, Hospital / ASC Administrators, Economic Buyers, Industry Society Officers/Staff.

Internal: Sales Personnel, Marketing, Customer Service, Medical Education, Clinical Research, Finance, Compliance, Quality, Regulatory, Human Resources, and Medacta International Personnel.

Travel requirements: Travel of up to 60% may be required, domestic and international (Western Europe).

Extent of Confidential Information: Highly confidential information regarding technology, revenues, budgets, pricing, sales and marketing strategies, customers, customer preferences, market development, and product development.

• Commercial Leadership
  • Assist with promotional strategies, launch materials, sales support tools, educational aids, etc.
  • Become a procedure and clinical expert on assigned product lines / segments
  • Develop key metrics to analyze programs and detail exec management team with information
  • Forecasting and Budgeting involvement/assistance
• Sales Engagement
  • Develop and deliver comprehensive and effective training program by collaborating with fellow PM’s, ADs and MORE teams
  • Work with respective Director on specific product plans to organize, monitor, and accelerate product / procedural adoption and key account conversions
  • Continuously analyze competitive environment and trends
• Customer Engagement
  • Strengthen and build key customer relationships through on-site meetings, tradeshows, society meetings, etc.
  • Collect VOC from core team of customers on a yearly basis (should give insight into commercial plans and feedback to MINT)
  • Work closely with MORE team to continue to enhance and sharpen educational events
  • Attend ALL MORE training events-setup and breakdown, as well as being point person for all material needs
• Brand Development
  • Continually give feedback re: branding strategy, product positioning, and messaging to complement and accelerate marketing plans (in concert with MarCom partners)
  • Identify, engage, and manage external agencies to deliver services required to support program needs (should be connected to yearly marketing plan)
  • Social Media focus
• Performs other related duties as assigned.

Sales training, Area Sales Meetings, Learning Centers, National/Local Industry Conferences, and Domestic and International Company Meetings.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.