Product Owner

 ABOUT US

834 Labs develops enrollment platforms, patient engagement tools, and provider technology to enhance operational efficiency and elevate the quality of service in insurance markets. By analyzing and interpreting complex datasets, 834 Labs extracts valuable insights, identifies trends, and simplifies the decision-making processes for insurance companies, agencies, and healthcare providers. We are professional, fast-paced, and service-centric. Our goal is to ensure that your employment is meaningful, mutually beneficial, and enjoyable!

POSITION SUMMARY:

We are seeking an experienced Product Owner, willing to tackle all ‘Product’ related operations of an

Agile/Scrum development team within the realm of a smaller company. This is a foundational role in

growing a new Product team with the company. The perfect candidate prefers a heads down approach of

prioritizing deliverables & assets. We are looking for a ‘Get the job done’ attitude with the experience to

orchestrate the ownership of Product development across the entire product lifecycle: “roadmap”, “idea”,

“approvals”, “development”, “demos”, “launch” & back again with enhanced knowledge for “refinement”.

The role will participate in the development of novel software & digital assets, via SDLC & Agile/Scrum

with the entire department of Engineering, Architecture, Compliance, Quality & Configuration.

High Level Concepts/Technologies with Documentation:

A mastery of documentation skills is a primary requirement for every role in the Application Development

Department, documents specific product ownership include:

• Roadmaps.
• Competitive analysis.
• Release notes.
• OKR (Objective & Key Result.)
• User journey documentation.
• Designs and prototypes.
• User stories.
• Company vision.

Responsibilities, Expectations & Qualifications:

Responsibilities & Expected Skills

Architecture:

• Creates product specifications as needed: wireframes, process workflows, state transition diagrams, acceptance test plans, user stories & acceptance criteria, & any other agile artifacts that will serve as a communication bridge between customers & the development team.
• Be the champion of the product internally & externally, defining clear goals around customer value, & driving strategies to achieve them.
• Learn about our customers' needs. Provide product support to internal teams & customers.
• Be the voice of the customer inside the development team. Actively engages in user research, understands user goals & pain points & communicates your in-depth customer knowledge.
• Lead the product functional design process based on an intimate knowledge of the users & technology.
• Assist in the stewardship of the AppDev roadmap, while the team is smaller & perform the translation of product roadmap features into well-defined product requirements including features, user stories, & delving into acceptance test criteria.
• Develop, own, & execute product roadmap, as required.

Maintenance:

• Documentation: Maintain the ever-growling library of product documentation. “Not afraid to write technically nor share assets for clarity”
• Personal ownership of tasks & accountability to deliver on promises
• Experienced & motivated to assess team needs in order to promote progress & growth.
• Assist in defining the user experience for internal/external users, including support & monitoring.
• Monitor product performance & provide feedback. Review issues & document how to reproduce them.
• Establishes & continuously assesses the effectiveness of the internal procedures & methodologies.

Agile/Scrum:

• Defines & prioritizes the product backlog.
• Prioritize & maintain the sprint backlog for assigned products, balancing the requirements of stakeholders.
• Work in an Agile environment & continuously review the business needs, refine priorities, outline milestones & deliverables, & identify opportunities & risks.
• Work with cross-functional teams & various stakeholders, including analytics, design/user experience, engineering, & user enablement.
• On occasion, partner with stakeholders & users across the organization to inform the product vision, strategy, features, & prioritization.

Development:

• Manages the iterative lifecycle of products from conception to launch, including concept, scope, specifications, prioritization, design, implementation, testing, quality assurance & deployment.
• Understand business needs to elaborate the product vision. Communicate the product vision, roadmap & progress to all the stakeholders.
• Familiarity with modern Front-end technologies, JS frameworks, solid understanding of Agile methodologies such as CI/CD, application resiliency & security.
• Exposure to cloud technologies, automation technologies & frameworks & reporting tools
• Good understanding of computer systems, mobile devices & other tech products.
• Ability to diagnose & resolve basic technical issues.

REQUIRED QUALIFICATIONS:

Formal/OTJ training or certification on software engineering concepts & applied experience.

3+ years of professional software development exposure to web applications, including

team collaboration & code repository (GitHub).

3+ years of full software development life cycle, including coding standards, code

reviews, unit & integration testing, & operations experience.

4+ years of product ownership experience.

2+ years of active engagement in an Agile/Scrum team.

3+ years of experience as a Product Manager developing Web & Mobile apps or SaaS

solutions.

• Experience as a mentor, tech lead or leading an engineering team.
• Proven work experience with Jira, Confluence, Roadmapping & User Story Writing.
• Strong knowledge & experience with operational oversight & ownership of software products.
• Strong written & verbal communication skills.
• Excellent communication skills, with a proficiency in English.
• Customer-oriented & cool-tempered,
• Problem-solving attitude.
• Collaborative team spirit in order to work professionally & harmoniously with team & coworkers.
• Willing to learn & expand your skill set.
• Exceptional organizational skills.
• Sense of urgency.
• Adds to team culture of diversity, equity, inclusion, & respect.

WHAT WE OFFER

• Competitive Compensation and Incentive Structure
• Full Benefits (Medical, Dental, Vision, Disability, Life)
• Paid Time Off
• Referral Program
• 401k

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. 834 Labs provides equal employment opportunities to all applicants, without regard to unlawful considerations of or discrimination against race, religion, creed, color, nationality, sex, sexual orientation, gender identity, age, ancestry, physical or mental disability, medical condition or characteristics, marital status, or any other classification prohibited by applicable local, state, or federal laws. 834 Labs may obtain a 'consumer report' about you from a consumer reporting agency for employment purposes. A 'consumer report’ is a background screening report that may contain information regarding your criminal history, driving history, and information about you.

Job Type: Full-time

Schedule: Monday - Friday

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

5+ years of relevant experience for the role within the last six years.

Salary Range: $95,000.00 -$110,000.00 base

Work Location:

• In Office