Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Real Time Payments, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- This role will work closely with teams across JP Morgan Chase and drive plan and progress to integrate with real time payments
- Work on any product feature assigned and deliver within timelines, ensuring all product cadences (requirements, scope document, business case, unhappy paths, analytics plan) are met in a timely and thoughtful manner
- Demonstrate end to end design thinking including implications on Customer service, operations, Channels (API, File Based, and Online Interface based), design the customer journey map
- Develop the business case, Go to Market plan for the feature. Factor in monetization opportunities, and benchmark it against competing solutions
- Think through global system performance, reliability, scalability, service levels, and responsiveness of solutions
- Collaborate across the organization including Tech, architecture, marketing, different product teams, operations - Team player – able to see how the solution pieces fit together
- Demonstrate high attention to detail, and exemplary quality, thoroughness and completeness of work product
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Payments experience required; experience in instant payments a plus
- Technical background and proficiency in all product cadences
- Commercialization acumen, strong analytics, outside-in competitive view
- Self-starter, team player, curious and eager to learn, flexible, operate with high sense of urgency and integrity
- Very organized, able to thrive in a dynamic environment handling multiple projects, deadlines, and stakeholders (in different markets/ time zones)
- Excellent written and oral communication skills, ability to map out visual workflows, journey maps, high level system interactions to engineering and business leaders
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Strong delivery experience,
- Technical acumen, ability to grasp complex topics, interactions, and distill main ideas succinctly
- Fraud and risk experience