SaaS Strategic Planning Program Manager

Description

We are seeking a strong full stack SRE to lead, manage and drive SaaS fleet deployment readiness including solution/architecture review, coordination, communication, technical discussion and collaboration across multiple service owners, Architects. This position will also include driving internal cross teams discussions to produce a strategic deployment plan and present the deployment plan to key customers.

Career Level - IC4

Responsibilities
 Job Responsibilities

1. Define, document, drive and manage a light-weight but an effective fleet deployment planning and readiness process which includes reviewing the solution design.
2. Prepare, document, manage and communicate the outcome of the fleet deployment planning and readiness process to various stakeholders.
3. Facilitate and provide constructive feedback to service owners as part of the fleet deployment planning and readiness process process to ensure the service is operations ready, highly available, idempotent, scalable and quickly restartable.
4. Facilitate and drive technical discussions with various stakeholders to achieve the desired goal and to meet customer's needs.
5. Investigate, prepare and present operations updates/plan to customers.
6. Translate customer's requirements into an operational plan.
7. Define and document best practices for system architectures, systems configurations, and technical operational processes and policies.
8. Work with various technical teams including product development teams to establish optimal roadmap
9. Produce and present executive summary on complex projects issues.
10. Research, discover and document new technologies.
11. Apply Agile project management methodology and practice using Jira.

Qualifications:

• OCI Architect Certified.
• Ability to read, understand a service architecture diagrams and application design. 
• A solid understanding of a full stack cloud-based technologies ( Front-end, Back-end, network, systems, OCI architecture, OCI services  etc )
• Strong technical writing experience including process flows, features requirements
• Strong customer facing interaction experience.
• Strong agile project management methodology ( Jira )
• Familiarity with all aspects of cloud operations.
• Ability to think creatively and work independently
• A Bachelor’s degree in Computer Science or related fields
• Demonstrated working knowledge of CS fundamentals including OS, Networking, Data Structures, Algorithms, Concurrency, and Distributed Systems
• 5+ years of professional experience in reliability engineering, software engineering, or systems engineering; blend of interests in both software and systems engineering.
• 5 + years of Experience in customer facing role.
• 5+ years of experience in designing cloud migration and systems/service solutions.
• Take enjoyment in solving complex customer problems.

Qualifications
Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.