Senior Product Manager

Position Summary:
We are seeking a highly experienced and visionary Senior Product Manager to lead the development and delivery of innovative healthcare SaaS solutions that transform medical workflows across multiple specialties. This role focuses on integrating cutting-edge technologies, including AI and advanced analytics, to address complex healthcare challenges while driving measurable outcomes for patients and providers.

As a key leader in our product organization, you will oversee the product lifecycle from concept to optimization, ensuring strategic alignment with market trends, customer needs, and organizational goals. You’ll bring exceptional leadership, a strong strategic mindset, and a proven ability to collaborate with diverse stakeholders to shape the future of our product portfolio.

This is an unparalleled opportunity for a strategic thinker and execution powerhouse to make a meaningful impact on healthcare technology.

Key Responsibilities:

Product Strategy, Roadmap & Lifecycle Management

• Define and articulate a compelling product vision that aligns with emerging healthcare trends, customer needs, and organizational priorities.
• Conduct market research and competitor analysis to craft a forward-thinking product strategy and maintain a dynamic, prioritized roadmap.
• Lead all phases of the Product Development Lifecycle (PDLC), ensuring an effective balance between innovation, technical feasibility, and business impact.
• Align product initiatives with business objectives, revenue targets, and measurable customer success metrics.

Voice of the Customer & User Research

• Conduct in-depth user research and gather insights to translate real-world healthcare challenges into actionable product opportunities.
• Serve as the “voice of the customer,” driving the design of intuitive, user-centered features that resonate with healthcare professionals.
• Collaborate with physicians, EMRs, and ecosystem partners to ensure solutions address workflow, compliance, and interoperability needs.
• Lead customer interviews, focus groups, and surveys to validate product-market fit and refine solutions based on direct user input.

Stakeholder Collaboration & Communication

• Act as the key decision-maker for product initiatives, balancing diverse input from customer success, services, marketing, sales, engineering, UI/UX and clinical teams.
• Build and maintain relationships with healthcare providers, customers, and industry partners to gather feedback and validate solutions.
• Partner with cross-functional teams to ensure seamless execution, alignment on goals, and delivery of high-quality products.
• Present product updates, key risks, and trade-offs to executive leadership, fostering alignment and trust across the organization.

Business Case & Financial Management

• Develop robust business cases, including P&L, pricing strategies, and financial models, to ensure profitability and sustainable growth.
• Monitor product performance through KPIs and post-launch data analysis to drive iterative improvements.

Risk & Compliance Management

• Identify and mitigate risks related to product functionality, data security, and healthcare regulatory compliance (e.g., HIPAA, MIPS).
• Ensure adherence to ethical standards and governance protocols, particularly for AI/ML models.

Launch & Post-Launch Optimization

• Lead go-to-market strategies in collaboration with product marketing and sales teams to drive adoption and revenue growth.
• Oversee post-launch activities, including support, enhancements, and continuous optimization based on data insights.
• Serve as a product evangelist, championing your product internally and externally to enhance visibility and market impact.

Team Leadership & Development

• Mentor and develop Product Owners and Product Managers, fostering a culture of collaboration and operational excellence.
• Identify opportunities to refine product management processes, improving efficiency and scalability.
• Contribute to the overall product strategy, team development, and organizational growth as a leader within the team.

Requirements:

Experience & Expertise

• 7+ years of product management experience, with a proven track record of success in SaaS or AI-driven platforms.
• Demonstrated ability to lead complex, high-impact products through the full lifecycle in an Agile environment.
• Deep knowledge of user-centric product development and healthcare compliance standards.

Technical Acumen

• Expertise in AI/ML technologies and data-driven decision-making, with a focus on delivering impactful healthcare solutions.
• Strong analytical skills and a metrics-driven approach to assessing product success.

Leadership Skills

• Outstanding communication and collaboration abilities, with a proven capacity to influence and align diverse stakeholders.
• Strong decision-making skills to manage risks, resolve conflicts, and deliver results in high-stakes situations.

Education

• Bachelor’s or master’s degree in business, Computer Science, Engineering, or a related field.

Why Join Us?
This role offers a unique opportunity to drive innovation in healthcare technology, working on cutting-edge SaaS solutions that improve patient outcomes and streamline provider workflows. If you’re a strategic thinker and execution leader ready to transform the healthcare industry, we want to hear from you.