DescriptionYou enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Global Customer Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the launch of products, gather crucial feedback, and improve top-tier client experiences. With a good commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers.
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
- Communicates, collaborates, and coordinates across product and technology to review the needs of our customers are clearly understood and we expeditiously deliver solutions that meet or exceed their needs and expectations.
- Remains flexible in a changing environment due to high demands from products across the firm all working to solution their highest priority change.
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Demonstrate ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
- Excellent organizational skills to effectively track and manage work in a fast-paced and complex environment.
- Understand the process and new ideas of Agile software delivery.
- Building good and lasting relationships with Product stakeholders
- Excellent verbal and written communication skills to effectively collaborate with stakeholders, present findings, and document requirements.
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization.
- Experience with data storage, analysis, and APIs a plus