Technical Product Owner

Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission is to create the best insurance experience possible.
 

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong. 

PURPOSE OF THE JOB 

This role will focus on expand our existing claims solution to support new lines of business, with the next 12-15 months being essential. Working closely with cross-functional teams, the Technical Product Owner will analyze business and technical requirements, translate them into user stories with clear acceptance criteria, implement product enhancements, and ensure seamless integration with upstream and downstream systems. This role also offers the opportunity to identify and drive improvements in claims processing efficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Maximizes the value of the product resulting from the work of the Scrum team. 

• Defines and communicates product vision, overall strategy and growth opportunities to business and IT stakeholders, with guidance from leadership and other Product team members.
• Drives the continuous refinement of the product vision, roadmap, and strategy to drive optimum business value.
• Works closely with business stakeholders across the organization to convert product ideas into a prioritized backlog according to business value or return on investment (ROI).
• Participates in agile ceremonies such as sprint planning, iteration reviews, and retrospectives to ensure continuous improvement and iterative development.
• Facilitates Product Grooming Backlog sessions to align priority & strategy for better cross functional collaboration.
• Validates roadmap items prior to starting development work with guidance from business stakeholders as needed.
• Remains accountable for each stage of the development process and the final product, evaluating progress and performance at each iteration and deciding whether the team can move on to the next steps.
• Works closely with Technical Product Managers and Scrum master to ensure the successful execution of the product roadmap.
• Anticipates product’s future needs by maintaining user personas and journey maps.
• Owns and drives user-centric product outcomes collaboratively with business and IT leadership.
• Researches and analyzes market trends and user needs to develop and shape the roadmap for the product.

SUPERVISORY RESPONSIBILITIES 

This position has no supervisory responsibility.

EDUCATION AND EXPERIENCE 

Bachelor's degree from a four-year college or university is required with a major or emphasis in Business, Finance, Computer Science, Engineering, or related field. Minimum 6 years of related experience inclusive of leading technical teams, collecting business needs, and translating requirements to a technical audience. Experience in the insurance industry highly desired. Minimum 3 years of experience as a Product Owner, Product Manager, or similar role, with a track record of successfully launching and managing products or platforms.   

CERTIFICATES, LICENSES, REGISTRATIONS 

Certified Product Owner (CPO) required, SAFe preferred.

KNOWLEDGE AND SKILLS

Knowledge of Agile processes and principles. Understanding of the Insurance industry. Ability to map value stream across business lines. Possess technical expertise and understanding of product development practices. Ability to balance technical constraints and a differentiated product that meets the needs of the marketplace. Knowledge of mobile and web platform design conventions and technology limitations and opportunities. Excellent written and verbal communication skills, experience working with cross-functional teams, and presenting to leadership. Advanced proficiency with Microsoft Office applications including Word, Visio, Excel, Project, and PowerPoint. Excellent organizational and time management skills. Advanced analytical, qualitative, quantitative, and problem-solving skills. Ability to apply critical thinking and analytical skills to recommend creative solutions to business and technical challenges. Strong attention to detail. Ability to multi-task in a fast-paced environment. 

PHYSICAL REQUIREMENTS  

Office environment – no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear. 

WORK ENVIRONMENT  

This position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment.

We are currently not offering employment sponsorship for this opportunity.

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The current range for this position is

This range is exclusive of fringe benefits and potential bonuses.  If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.

WHY JOIN ICW GROUP?
•    Challenging work and the ability to make a difference
•    You will have a voice and feel a sense of belonging
•    We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
•    Bonus potential for all positions
•    Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)
•    11 paid holidays throughout the calendar year
•    Want to continue learning? We’ll support you 100%

ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.